10 customer experience insights, by keynote speaker Steven Van Belleghem

Share this & earn $10
Steven Van Belleghem
Published at : 13 Jan 2021
70379 views
158
61

In this video, Steven Van Belleghem gives you 10 quick customer experience insights. Hope you enjoy them!

These are the 10 topics of this video:
1. Bringing the human touch to customer experience
2. The future of e-commerce: slow and fast (0.50)
3. Happy employees breed happy customers (1.45)
4. It's a hybrid world (2.28)
5. Digital convenience is the new commodity (3.19)
6. The digital interface of the future (4.08)
7. Get a continuous customer feedback flow (4.53)
8. Turn hierarchy around to boost customer experience (5.36)
9. Discover your customers' behavioral patters (6.25)
10. Just FIX the problem for your customers (7.12)

---
Want to learn more about keynote speaker Steven Van Belleghem? Check out his website www.stevenvanbelleghem.com and make sure to follow him on Instagram (@stevenvanbelleghem) and LinkedIn.

Steven Van Belleghem is an international keynote speaker. Over the past years Steven has given more than 1,000 presentations at events in over 40 countries. His core expertise is the future of customer centricity and customer experience. The combination between customer-centric thinking, the latest technologies and the human touch is the guiding principle in Steven’s stories.

Steven is an entrepreneur. He is the co-founder of inspiration agency Nexxworks and social media agency Snackbytes. As an investor he is also involved in the fast-growing digital agency Intracto and AI scale-up Hello Customer. Finally, Steven is also on the board of directors of Plan International. In addition to his entrepreneurial activities Steven is a part-time marketing professor at the Vlerick Business School and a guest lecturer at London Business School. His opinion is often shared in media like Forbes, Warc, The Guardian,…

Steven has authored four international bestsellers and has sold more than 130,000 books. His work has been translated into seven languages and he is the recipient of a variety of awards (most innovative marketing book, best marketing book, best international business book).
digitalstrategiescustomer experience

BIGGEST GAME OF MONEY JENGA!

BIGGEST GAME OF MONEY JENGA!

[EtudesMédicales] Tout savoir sur la filière PASS ✅

[EtudesMédicales] Tout savoir sur la filière PASS ✅

An Unusual Citizenship | Robert Fergusson | Hillsong Church Online

An Unusual Citizenship | Robert Fergusson | Hillsong Church Online

Emotional Abuse: The Differences Between Criticism and Constructive Criticism

Emotional Abuse: The Differences Between Criticism and Constructive Criticism

How To  increase mileage of motorcycle | 70 Air fuel ratio setting for best performance 2021

How To increase mileage of motorcycle | 70 Air fuel ratio setting for best performance 2021

B1 Preliminary speaking test (from 2020) - Kenza and Mohammed

B1 Preliminary speaking test (from 2020) - Kenza and Mohammed

PRETENDING TO BE A GIRL ON OMEGLE then SINGING LIKE A GUY | Omegle Prank | FAKE GIRL | OmeTV

PRETENDING TO BE A GIRL ON OMEGLE then SINGING LIKE A GUY | Omegle Prank | FAKE GIRL | OmeTV

Justin Vasquez - It Might Be You (Lyrics)

Justin Vasquez - It Might Be You (Lyrics)

Buying Guitars in 2021: Discussing Supply Constraints and What to Expect This Year

Buying Guitars in 2021: Discussing Supply Constraints and What to Expect This Year

Well timed roll

Well timed roll

That’s personal

That’s personal

How to get started in RAIDS - a Guild Wars 2 Guide

How to get started in RAIDS - a Guild Wars 2 Guide

Marriage Proposals Compilation Emotional Moments!

Marriage Proposals Compilation Emotional Moments!

English Expressions 45: Bear in mind

English Expressions 45: Bear in mind

Fredo - Back To Basics (Official Video)

Fredo - Back To Basics (Official Video)

Homology and Analogy - MeitY OLabs

Homology and Analogy - MeitY OLabs

How to Pronounce Valuable the Way Americans Really Say this Word

How to Pronounce Valuable the Way Americans Really Say this Word

Learn Vegetables for Children with Blippi | Healthy Eating Videos for Kids

Learn Vegetables for Children with Blippi | Healthy Eating Videos for Kids

Ane Brun - Take Hold Of Me (Official Video)

Ane Brun - Take Hold Of Me (Official Video)

THE ALTERNATIVES SPACE - WHAT IT IS AND WHY IT MATTERS! w/ Reality Transurfing

THE ALTERNATIVES SPACE - WHAT IT IS AND WHY IT MATTERS! w/ Reality Transurfing

CS:GO Pros reacts to the MOST ANNOYING PEEK EVER!! (HINT: XANTARES)

CS:GO Pros reacts to the MOST ANNOYING PEEK EVER!! (HINT: XANTARES)

9 times to ask for a discount

9 times to ask for a discount

Among Us: Zombie Part - 4.Too Many Zombies | ACGame Let's Play

Among Us: Zombie Part - 4.Too Many Zombies | ACGame Let's Play

SMG4: Mario University

SMG4: Mario University

Cyberpunk 2077 - ENDING - Panam Romance, Panam in the Shower, V Becomes the Night City Legend

Cyberpunk 2077 - ENDING - Panam Romance, Panam in the Shower, V Becomes the Night City Legend

Does Power Make You Corrupt?

Does Power Make You Corrupt?

Flipkart FAKE OR NOT Answers today LIVE | 5 JANUARY | Kya Bolti Public Answer| Prize Wali Paathshala

Flipkart FAKE OR NOT Answers today LIVE | 5 JANUARY | Kya Bolti Public Answer| Prize Wali Paathshala

How Life Insurance Works

How Life Insurance Works

Knowing your Kids People. #AdultChildren #BLM #POOH💕'S

Knowing your Kids People. #AdultChildren #BLM #POOH💕'S

Make concentrated sodium hypochlorite (bleach)

Make concentrated sodium hypochlorite (bleach)

I Avoided Mirrors.. Until I Lost 160lbs | BRAND NEW ME

I Avoided Mirrors.. Until I Lost 160lbs | BRAND NEW ME

Putting Basics: Learning How to Putt in Golf

Putting Basics: Learning How to Putt in Golf

Special Occasion Speech-Public Speaking Class

Special Occasion Speech-Public Speaking Class

Ship Stability

Ship Stability

Roblox Shaders Tutorial with Depth Effects and Reflections (ReShade)

Roblox Shaders Tutorial with Depth Effects and Reflections (ReShade)

Taking Control Of Your Mind | Pastor Steven Furtick | Elevation Church

Taking Control Of Your Mind | Pastor Steven Furtick | Elevation Church

13 HARDEST CHOICES EVER! RIDDLES AND BRAIN TEASERS

13 HARDEST CHOICES EVER! RIDDLES AND BRAIN TEASERS

WorldView: WHO scientists in Wuhan to investigate coronavirus; Ugandans vote in tense election

WorldView: WHO scientists in Wuhan to investigate coronavirus; Ugandans vote in tense election

Flying The Most Difficult Passenger Planes - What Makes Them So Hard To Fly?

Flying The Most Difficult Passenger Planes - What Makes Them So Hard To Fly?

Meghan Trainor - Foolish (Lyrics)

Meghan Trainor - Foolish (Lyrics)

Cartoon for Kids! Needs and Wants. Social Studies for Children

Cartoon for Kids! Needs and Wants. Social Studies for Children

Building Generic Inquiries with Acumatica

Building Generic Inquiries with Acumatica

Happy 80th birthday || 80th birthday wishes

Happy 80th birthday || 80th birthday wishes

ความรู้สอบใบขับขี่ เครื่องหมายจราจรประเภทป้ายบังคับ สัญลักษณ์จราจรประเภทป้ายบังคับ

ความรู้สอบใบขับขี่ เครื่องหมายจราจรประเภทป้ายบังคับ สัญลักษณ์จราจรประเภทป้ายบังคับ

Bug's SUBMARINE BOXFORT

Bug's SUBMARINE BOXFORT

States In Order That They Entered The United States

States In Order That They Entered The United States

Short Field Operations

Short Field Operations

How To Make an EASY Arduino Obstacle avoiding Robot with L298N H-Bridge Motor Driver(sinhala)

How To Make an EASY Arduino Obstacle avoiding Robot with L298N H-Bridge Motor Driver(sinhala)

Second Stimulus Check Update: Will YOU Get $2,000 or $600 or $0?

Second Stimulus Check Update: Will YOU Get $2,000 or $600 or $0?